Vinted Shoppers Share Frustration About Size Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for women's and children's garments but did not contact all users about the change.
Online Platforms Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
It has advised users to review their products and adjust the sizing manually when needed, causing user dissatisfaction.
Sizing System Modifications
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
Another shopper, located in England, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change to its shipping options after backlash from users.
